Orders are processed in the order they are received. Normal processing can take 24-48 hours, and upon verification & approval, your merchandise is shipped out immediately. Bacario.com offers several convenient shipping methods for delivery within the continental United States. Please keep the following in mind when choosing a delivery method: Shipping times represent the time it normally takes your package to arrive from the day we actually send it out, not from the day you submit your order. Additionally, processing & shipping times do not include non-business days (i.e., Saturdays, Sundays, & holidays). Thus, for example, an order for 2nd-day delivery placed on Thursday could take until Tuesday to arrive at its destination, assuming processing is completed within 24 hours and the package ships out on Friday (Friday + 2 business days = Tuesday). It could take longer if the order cannot be processed in time to be shipped out on Friday. The same is true for the other delivery options. Also, while we maintain a huge stock of all our products, it is wise to call for availability if your order is especially urgent.

Click here to view standard shipping times.

IMPORTANT: ALTERNATE SHIPPING ADDRESSES

If the address to which your order is being shipped differs from your billing address (the address to which your monthly credit card statement is sent), please use the toll-free number on the front or back of your card to contact your credit card company and create an "Alternate Shipping Address", which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address. Failure to do so may considerably delay the processing of your order.

Only items shipped within New York State will have 8.375% sales tax added to the order total. We do not collect sales tax on orders shipped to other states.

Bacario.com is pleased to accept orders originating abroad as well as US orders shipped internationally. International orders are subject to additional shipping charges, and generally take 7-10 days from date of shipment to arrive, depending on the customs procedures of the destination country. Bacario.com assumes no responsibility with respect to these procedures or any tariffs, duties, or other such restrictions & charges imposed and/or enforced by the destination country.

Bacario.com cannot accept credit card payments if the card was issued outside the United States. Any order using such a card will be rejected (US-issued cards are perfectly acceptable). We do accept Traveler's Checks (mail to: Bacario.com, 5001 Avenue I, Brooklyn, NY 11234) or wire transfers (call: 1 888-933-4900 to arrange such a transfer).

We will match an advertised price before you purchase! If you find the identical item advertised for less and would like to purchase it through Bacario.com to take advantage of our free shipping policy, we will match our competitor's price and ship you your item for free! Price match requests are done over the phone and must be requested prior to ordering. Price matches are done at the sole discretion of Bacario.com.

Some watch companies may not provide warranty service on your watch purchase. In such cases, Bacario.com Service Center will honor the terms of the manufacturers warranty. Please click here for a detailed list of warranty information.

Bacario.com is committed to your satisfaction; therefore, we have established a 30-day satisfaction guarantee policy. We will gladly accept returns and exchanges on new and unused items for 30-days after the initial shipment date - certain restrictions apply.

Bacario.com will accept exchanges on items purchased within 30 days for items of equal or greater value. You will receive credit for the total amount of your purchase less the original shipping charges, which will be applied towards your new purchase. There is a limit of one exchange per order. Bacario.com will accept returned merchandise for a refund in the original form of payment for 30 days. Merchandise returned for a refund will be subject to a 5% restocking fee. Shipping charges are not refundable and will be assessed to items which were shipped free.

All merchandise to be returned or exchanged must be in new and unused condition. There are no returns or exchanges on special ordered items. Merchandise cannot be accepted for return or exchange when the item purchased was worn, scratched, or sized. Please make sure the original manufacture’s packaging is intact; all manuals, booklets and warranty cards are included; and the “Not Returnable If Removed” label is still attached.

Returned merchandise must be accompanied by a valid Return Authorization Number on the shipping label or package (never write anything on the manufacturer's box). A Return Authorization Number can be obtained by calling Bacario.com, toll-free, at 888-933-4900.

The customer is responsible for shipping the returned merchandise to our main warehouse at 5001 Avenue I, Brooklyn, NY 11234. The customer is advised to use a traceable courier and insure their package for the full purchase price as Bacario.com cannot be responsible for packages that don’t reach our warehouse. Please allow 7-10 days from the time we receive your package for returns or exchanges to be processed.

Click here to print a Return, Repair and Exchange Form

Defective merchandise:
Any product which proves to be defective within 10 days of delivery may be returned for replacement with identical model without incurring any additional charges. Bacario.com will cover the cost of shipping the replacement items to the customer. Merchandise that arrives damaged requires special attention. Please contact us immediately, toll-free, at 888-933-4900.

Bacario.com is offering Free Standard Shipping on all items over $100 and Free Overnight Shipping on all items over $1000. (Additional shipping charges may be applied to oversized items.)

At Bacario.com, the privacy and protection of your personal and financial information is very important to us. That's why we've created this privacy statement, which fully describes our information gathering and dissemination practices. It's the best way we can demonstrate our firm commitment to your privacy.

We use your IP address chiefly to identify you and your shopping cart, but also to administer our web site, to help diagnose problems with our server, and to gather broad demographic information. In addition, we make use of cookies, which are small files that a web site places on a visitor's hard drive to tailor and keep records of his/her visit to the site. Cookies allow web site operators to better customize visits to the site according to the visitor's individual preferences. The use of cookies is standard on the Internet, with many major web sites utilizing them. Although most web browsers are set to automatically accept cookies, you can usually change those settings to prevent cookies from being deposited on your hard drive, or at least notify you whenever you are about to receive a cookie so that you have the opportunity to decide whether or not to accept it. At Bacario.com, we use cookies to keep track of your online shopping cart & its contents, and to save personal preferences that enable us to deliver content specific to your interests. The cookie itself does not tell us who you are, nor does it reveal your e-mail address or anything else personal. Even if you decline our cookies, you can still access most of the features on our site.

Whenever you place an order with us, join our mailing list or use our tell a friend feature you will be asked to provide contact information (e.g., name, address, e-mail address, etc.), and in the case of an order, financial data as well (e.g., credit card or account number, etc.).

Here's how we use that information:

• Contact information: This is used to ship your order to you, contact you about any issue involving your order, and/or occasionally send you information about our company or promotions.
• Financial data: This is used solely to bill you for merchandise purchased and/or services rendered.

All your private data is secured using 128-bit encryption, which safely encrypts the data before sending it to us. Also note that we never disclose your personal information to third parties, except where required by law or in order to provide you with a requested service.

Providing contact information to Bacario.com indicates your permission for us to occasionally e-mail you material about our company or promotions that we believe might interest you. Of course, you can always remove your name from our mailing list or edit the contact information we have on file at your discretion. To remove your name & other contact info completely, simply e-mail us at CustomerService@Bacario.com with the word "Unsubscribe" in the subject line. Click here to read our Terms and Conditions. To edit the information, e-mail us at the above address with the changes you would like made.